The implementations team at parcelLab typically handles over 50 projects at any given time.
Being that they are in a hyper growth phase, this posed a scalability challenge.
We live the mottoalways joy, always team, always equality,which means we celebrate diversity , nor accept any form of discrimination or harassment.
We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible.

Their Multimodal Visibility Network connects FTL, LTL, parcel, and container transport and integrates 875+ TMS, telematics and ELD systems utilizing a unique API.
Automate selecting delivery services, to ensure it is possible to fulfil your delivery promise to consumers while cutting shipping costs, then quickly generate the proper labels and custom documents ready for shipping, accelerating you warehouse operations.

With better transparency and visibility for customers, Rocketlane enabled the parcelLab team to deliver projects faster.
Their customers could go live sooner and realise value from the parcelLab platform a lot faster.
Customer Service Desk — Communication and Customer SupportOperations Experience Management platforms, like parcelLab, care for the data so that brands are absolve to create and deliver an event of their own design, within their own ecosystem.

Company Information

In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes along with other indirect tax types.
We focus on digital enablement, software product development and data technology.
We are a trusted technology partner to over 150 clients globally, serving them from 30 offices worldwide using our OneCompany® model of engagement.
“Poor returns experiences are costing brands their customers. And in today’s hypercompetitive landscape, retailers cannot afford to alienate shoppers,” says Tobias Buxhoidt, Founder and CEO of parcelLab.

  • The marketplace enables you to access the most relevant data sources in a single place and is obtainable with a single sign-on.
  • find themselves unable to manage the client experience themselves, handing over control to third parties like carriers.
  • Our proprietary AI-powered routing algorithm ensures 98% ETA accuracy in last-mile deliveries, and we’re constantly innovating to improve performance and better serve our 2,000+ global customers.
  • ParcelLab was running into operational bottlenecks as their onboarding workflow had repetitive tasks, and customers lacked visibility into project progress and blockers.

ParcelLab has developed a remedy, available on SAP Data Marketplace, that helps brands to stay in control of these end-to-end customer journeys and deliver experiences that win loyal customers.
In accordance with Buxhoidt, while brands cannot always control the rising costs of goods and services, they can find methods to streamline their existing practices to save money and time.
One way to do this is to implement a returns management platform to centralize all order data and communications.
ParcelLab’s analysis of the top 200 US retailers indicated that 51% of brands don’t offer free returns.
Founded by Tobias Buxhoidt, Julian Krenge, and Anton Eder in 2015, parcelLab is focused on adding customer experience and visibility into online post-purchase, operational processes which are traditionally opaque and filled with friction.
As e-commerce becomes increasingly competitive, companies should identify opportunities by giving unique branded experiences, connecting with people post-sales, and building better relationships.
And for individuals, this means turning mundane operational moments

Retail Executive

Quickly provide right delivery options to your consumers, and make selling into new markets easier with over 5,500 delivery services and 360,000 PUDO locations available around the world.
We address critical business needs within the complex retail landscape.
Our holistic approach in implementing retail solutions will optimize operations and improve revenue.

Ms. Chatfield-Taylor has completed over 75 CEO searches and partner, principal, and other CXO level assignments.
Are transforming operational complexity into opportunities tooverperform available in the market.
We’re super excited and proud to be on this journey and getting excited about disrupting new industry sectors with Operations Experience.
Shippeo is really a global leader and European specialist in real-time transportation visibility, helping major shippers and logistics providers leverage transportation to deliver exceptional customer service and achieve operational excellence.

fewer queries and questions from them on the status of their projects.
Our portfolio includes several dimensions, and we talk to SAP experts in all of them.
Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status or other lived experience.

Our recent comments from customers has shown that our customers appreciate the transparency we can provide them through Rocketlane.
Customers now know very well what to do, they’re better engaged, and we see far

Based out of Munich, parcelLab has secured $112 million (approx £80 million) in Series C funding led by global capital raising and private equity firm Insight Partners.
Endeit Capital, along with existing investors, Capnamic Ventures, and coparion also participated.
Household names such as IKEA, Farfetch and Lidl have partnered with parcelLab to transform their Operations Experiences and boost impressive conversions and achievement stats.

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