Narvar Inc.: Post-purchase customer relationship management (CRM) platform.

This could be leveraged to the utmost during the post-purchase customer journey aswell.
Reviews.io is another leading customer feedback collection tool which might be put into your post-purchase marketing arsenal.

Shipup integrates seamlessly with the most common apps, platforms, and delivery companies worldwide.
Shipup prides itself on customer support, offering 24/7 live assistance to ensure businesses obtain the help they need, whenever they need it.
Ideal for giving customers a user friendly, online method of tracking orders or initiating a return.

With the right incentives to obtain customers to engage, you build trust and loyalty.
Intercom is a customer communications platform that delivers support-specific services like conversational chatbots, business messengers, and reporting.
The platform UI is easy to use and contains a centralized customer context repository for quick and seamless customer care.

• Customers save typically 20% their first year, 10% guaranteed.
• Aspen enhances retailers’ capability to service customers across multiple channels.
• Salesforce has been a very active corporate investor in technology startups, buying at least 90 company financings because the beginning of 2016.
• ShippingChimp is an order-tracking platform that empowers customers with end-to-end tools to improve their post-purchase customer experience.
• I have no business relationship with any company whose stock is mentioned in this post.
• Provide the best post-purchase experience to operate a vehicle customer loyalty and additional sales.

The ideal candidate have to have a strong mixture of relationship management, analytical, and leadership development skills.
This role reports to the Senior Director of Retail and Client Success and acts as a reliable partner in the business.
Malomo is primarily a shipment tracking and order management platform that handles post-purchase customer experience in eCommerce.
Additionally, it provides customer service-related solutions aswell.
Hafback is a consumer returns management software paired with a returns recommerce marketplace built for ecommerce merchants.
This allows you to take consumer-initiated returns, instantly list them for sale on our marketplace, and facilitate peer-to-peer shipping between the returner and marketplace buyer.
This allows us to get rid of the need to send ecommerce returns to your warehouse, eliminating the price and environmental impact this process creates.

Digital-first Customer Support – The Logical Next Step Beyond Self-service

It’s a nice-to-have for any brand that really wants to give a seamless, branded shopping experience for his or her customers.
Narvar’s grown rapidly also it seems they’re increasing costs, which might be prohibitive and hard to justify for smaller companies.
AutoDS already helped over 40,000 dropshippers to automate their dropshipping businesses.
We automated the full A-Z dropshipping process, from products importing to order fulfillment from over 25 US, CN, UK, and worldwide dropshipping suppliers.

We’ve been on that same journey, from go-getters to advertise leaders, and we realize there’s a better solution.
That’s why we created Siid, our simple, intelligent order management and shipping platform.
Siid automates those manual tasks and brings everything you need into one easy-to-use platform.
So, you can find back to doing everything you really like – building your dream business.
B2C Commerce by Optimizely uses AI to offer post-purchase customer experience services for digital commerce.

Brands can leverage this post-purchase consumer behavior for providing seamless order fulfillment.
Salesforce is the fastest growing top five enterprise software company and the #1 CRM provider globally.
Portfolio companies receive funding as well as access to the world’s largest cloud ecosystem and the guidance of Salesforce’s innovators and executives.

Customer Support

Get real-time insight into all your returns from around Europe.
Inform customers in real time, and see the amount of customer questions decrease drastically.
By stimulating exchanges during the return process, it is possible to significantly reduce the amount of returns from your web shop.
Because of this, you retain more turnover and also have more loyal customers.

Narvar includes a strong employee base all over the world, however TrustRadius reviews suggest cases of poor communication from the client support team.
Shipup allows for branded tracking pages for a frequent customer experience.

Inform your support agents immediately when something goes awry together with your shipments so they can take action and reassure your visitors.
Not all shipping incidents require the attention of one’s support agents.