User engagement: Customer interaction metric used to measure an individual’s response to a particular product or offering.

and a person.
When customers are pleased with the service they receive, they’re more likely to remain loyal to a company and continue to build relationships that company.
Praveen Singh is a content internet marketer, blogger, and experienced with 15 ages of passion for suggestions, stats, and insights into clients.
An MBA Graduate in marketing and a researcher by disposition, he has a knack for everything related to customer engagement and buyer happiness.
To measure the customer engagement rating, give emphasis to just about any activity a person may perform, get it cultural likes, comments, shares of your brand, etc.
With the NPS metric, it’s easy to know how satisfied your visitors are together with your brand.

Similar Posts